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Running a Successful French Holiday Gite Business – Part 2
What do holidaymakers expect from gîte gardens and entertainment facilities?
On a gîte holiday, guests want to spend time relaxing outdoors and get out and about to explore the area. We give you practical advice on the facilities and information that you need to provide to ensure that modern holidaymakers have a good time – and will tell their friends and return.
Outdoor living
If your gîte or gîtes have a swimming pool, then your first priority will be to comply with French AFNOR regulations for safety and maintenance, including cleanliness and PH balance. The pool should be big enough for the number of guests and it’s a good idea to provide a cover and encourage guests to use it. This keeps the water clean and warm overnight and reduces evaporation.
Make the pool surround attractive and comfortable, with ample loungers, mattress cushions, shades and small plastic tables. Pool toys such as inflatables are nice; an outdoor toilet is a good addition if possible and helps avoid children peeing in the pool!
Keep the grass mown and the garden well maintained and for al fresco dining provide adequate table and chairs, a good sized barbecue and outdoor lighting. Timed or light-responsive lamps are practical and economical. You may want to provide ash trays outside to emphasise a no smoking indoors rule – and obviously you will provide fire extinguishers or blankets in the house.
Entertainment & technology
More and more holidaymakers to France want access to the internet in their accommodation – and for some it is a deal breaker – so it pays to provide this facility if you can. Outside big towns, connection is still dial-up, which means that you have to provide a PC. Some visitors will use this to keep in touch with work, others to keep children occupied and still others to find local information. Our users tell us that they even come to the French Connections website for ideas when they are in France.
Visitors tend to expect a CD and DVD player and UK or English language channels on TV for time spent indoors – but they also appreciate low-tech games, especially families and groups. Table tennis, pool, table football, Scrabble, cards, draughts and chess are all popular. Outside, garden and sports equipment such as bikes, balls and games of boules or skittles will all help to make visitors feel that everything has been thought of to enhance their enjoyment.
Hospitality
It’s a good investment to leave some basic food and drink as a ‘welcome pack’ when guests arrive and, if you live on site, to meet and greet visitors on arrival and invite them to join you for a drink and snacks. Some may prefer to maintain their distance but others will grab the opportunity to feel instantly at home and cared for. Owners who run a complex of several gîtes on one site often provide a communal social area and on-site bar or hold a weekly barbecue, all of which makes for a convivial atmosphere and generates income. Others offer a pre-booked home cooked dinner on arrival night at a small extra cost.
Local information
Guests will appreciate a good resource box or folder with maps of the area, details of places to visit and information or recommendations for nearby restaurants, cafes and bars. You can gather leaflets from attractions and tourist offices in the region to help and be sure to include local markets, festivals and community events.
Finally, do remember to maintain a guest book or Livre d’Or. The payoff for the effort and thoughtfulness that you put into your gîtes will be glowing feedback that can be quoted in your advertising to encourage new business.
Advertise Your Holiday Property on French Connections
If you own a holiday home, gite, bed and breakfast, or rental property in France, then you should advertise on www.frenchconnections.co.uk. Our site was one of the original French holiday websites, and our low cost Advertising rates start from the equivalent of just £12.50 a month!