French Connections (a trading name of WebConnection Ltd) is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from you.

French Connections is committed to responsible data management and subscribes to the principles of data protection legislation in the United Kingdom. Our Data Protection Register number is Z7910672, listed under WebConnection Ltd. Visitors that purchase, promote or use our services will be asked to enter basic personal information. This information on our database is not available for sale and use by third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing and payment purposes, and notifying customers and partners of future updates to our products or services.

We do not receive or store any credit card information. This information is taken and processed on our behalf by the secure servers of Protx.They may need to transfer some information outside the EU area for the purposes of credit card validation and authentication

What are Cookies?

When you enter the French Connections site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you choose to set your browser not to accept cookies then we will not be able to provide you with certain personalised services although most of the features of our site will still be available.

Each web page access is recorded in a log file. The contents of the log file are analyzed periodically to determine how many visitors we serve, what pages they look at most, and from where they connect. This information is not shared with anyone outside our company.

Will French Connections disclose the information it collects to outside parties?

We do pass your property reference no. and page details to Chateau Vary Travel as part of our commitment to provide our clients and their visitors competitive travel options. French Connections may offer travel products from reputable hotel, airline, insurance, finance and car hire suppliers but we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any such  suppliers whose products or services you purchase via French Connections.

French Connections does not sell, trade or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

We may on occasion employ other companies and individuals to perform functions on our behalf. Examples include promoting our services, sending postal mail and e-mails,  analysing data, providing marketing assistance and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Your consent

By using our website, you consent to the collection and use of this information by French Connections. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Your personal information may also be used by us and our affiliates to notify you about important functionality changes to our Web site, new services and special offers we think you'll find valuable.