...... the really pleasurable aspect of the letting was dealing with you and your staff. You have always been so kind and helpful (even when I have made ghastly mistakes!!!) and I wish I could have met you to say this to you in person. We can only wish your business well and (as we have done) recommend your businesses to friends with houses.
I am sad we shall no longer be in touch, but we truly wish you well.
Susan & Christopher Fone